Welcome to our FAQ section! Here, you’ll find answers to common questions.
Environmental Law
1. Hunting, fishing, collecting or destroying corals and shells is prohibited.
2. It is prohibited to throw anything in the sea including oil, garbage, grease, etc…
3. It is prohibited to use boat anchors in protected areas.
4. Feeding fishes and birds is forbidden.
5. It is forbidden to use diving gloves and knives.
6. It is not allowed to walk on corals or reef.
7. The use of drones is prohibited
…In case of ignorance there is a high penalty or even arrest possible.
…Further along the captain and dive guide will be suspended from working in the Red Sea and the boat will not get a permission to leave port for an established period of time…
The maximum depth of diving according to the law is 40 m.
Passport & Flight Time
To confirm your flight back home, we need to have the passport details in the office in Hurghada at least 8 days before the boat departure from the harbor. We also need to know the first and last name of the guest, passport number and nationality, the flight number and the arrival and departure time. We are not responsible for any flight delays.
If you book your own flights please consider the timing for your departure flight. Last dive of the safari is usually around mid day on the day before departure, for safety reasons, you should consider 24 hrs before your flight home.
Stay on the boat
As soon as you arrive at the landing place you will go on board. There you have to put off your shoes for the
whole stay on board (don‘t forget warm socks or sailing shoes).
After that put your dive equipment in your dive box and clear away the rest of your luggage in the cabin.
The crew will store the empty suitcases until your departure.
One small and one big bath towel are available in all cabins. Both will be changed during the safari.
During the cold season there is also a bathing robe for each customer.
In the evening your responsible dive guide will make a briefing about the boat, safety, diving and
give you general information.
What about the Majestic Liveaboard General Terms and Conditions?
§1 Completion of the travel contract
With the application the customer offers Majestic Liveaboard– Diving Safari Red Sea, the close of a travel contract bindingly. The application can be done via Fax or E-Mail. It is done by the customer also for all listed participants on the application.
The customer is responsible for their contractual obligation as well as for his own. The contract comes about with the acceptation from Majestic Liveaboard– Diving Safari. The acceptation is subject no special form. With conclusion of the contract or immediately after it Majestic Liveaboard– Diving Safari will send the bill to the customer also as a confirmation.
§2 Payment
With sending the bill/confirmation a deposit of 20 % is demanded. The rest payment has to be done at the latest 5 weeks before the start of the journey, like it is written in the bill, if the trip can not be cancelled any longer because of the reasons in number
6.1) or 6.2). Bookings within 4 weeks before start of the journey the customer has to pay the whole amount immediately. If the whole amount is not paid until beginning of the trip Majestic Liveaboard– Diving Safari is released of obligation and can ask for the according rescission payment, if there is no right for refusal of payment.
§3 Benefits
Welcome on the airport from our tour leader. He will wait for the customer with a sign of Majestic Liveaboard-Safari or from the travel agency and the visa in the airport. The tour leader will note the flight details of each customer for the flight back and reconfirm them.
INCLUDED IN THE SAFARI PRICE
Full board, 3 - 4 dives a day (depends on the weather and the travel time, night dives at Marine Parks are prohibited), tank, weight belt, led, air, dive guide, soft drinks..
Additional costs are listed on our Website
§4 Benefits- and price changing
Changes or discrepancies of particular travel benefits from the agreed travel contract which are necessary after conclusion of the contract and not against good faith effected by Majestic Liveaboard – Diving are only allowed if the changes or variations are not extensive and don’t compromise the overall arrangement of the travel. Possibly guaranty claims will remain unaffected if the changed benefits are with imperfections. Majestic Liveaboard– Diving Safari is bind to inform the customer immediately about changes or discrepancies.
When indicated the customer get offered a free change or free rescission. In case of price increase for more than 5 % after conclusion of the contract or in case of an extensive change of the travel benefits, the customer can resign at no charge or take part on an at least equal trip, if Majestic Liveaboard– Diving Safari is able to offer a trip like that without price increase for the customer.
§5 Rescission of the customer, change of reservation, replacement
5.1
The customer can resign in any time from the trip. The income of the cancellation at Majestic Liveaboard– Diving Safari is applicable. The customer is commended to declare the rescission in writing. If the customer cancels the travel contract or he don’t take part, Majestic Liveaboard– Diving Safari will ask about alternative for the done travel arrangement and for the expenses.
For the calculation of the alternative, saved expenses and usual possible other applications have to be considered.
Majestic Liveaboard– Diving Safari can trivialize this recourse under consideration of the following classification of the closeness of the date for demission to the agreed departure date with a percentaged ratio to the travel price.:
CANCELLATION PER PERSON
generally 10 % of travel price from...
45th until 30th day before departure 20 % 29th until 22nd day before departure 30 % 21st until 15th day before departure 50 %
14th until 2nd day before departure 75 % and 24 hours before departure 100 %
CANCELLATION BY HALF- AND FULL CHARTER
generally 10 % of travel price
from.. 60th until 45th day before departure 20 % 44th until 30th day before departure 50 % 29th until 20th day before departure 75 %
19th until departure 100 %
5.2
If there are any changes from wish of the customer after booking the travel because of the date, the travel destination, place of departure, vacancy or the kind of transportation, Majestic Liveaboard– Diving Safari can demand a rebooking charge per person.
5.3
Until the travel starts the customer can demand, that a third person get into his right and duty of the booking. If a third person joins the contract, he and the customer guarantee as the co-debtor for the travel price and for the possibly additional costs. If a booked travel is not taken or with own arrival missing the boat, with reasons not up to Majestic Liveaboard, it is not a rescission of the travel contract so you are commit to pay the full amount of the travel price.
§6 Rescission and cancellation from Majestic Liveaboard– Diving Safari
Majestic Liveaboard– Diving Safari can resign from the contract before the travel in following cases:
Gratuities
As in almost all holiday countries it is customary to show its recognition for good work and good service
in the form of an extra money. It is customary, an amount of 40 Euro per guest.
Of course it is up to you, which amount you will give.
Who is happy with the performance of our dive guides, may also like to put a tip for them in the 2nd cover.
Arrival at the airport
The tour leader of SEAWOLF – Diving Safari will welcome you with a sign of SEAWOLF.
He will care about your visa (stamp) that will be paste in your passport. After the check of the entry authority
you go to the luggage claim.
The tour leader will ask you for the number of your flight back home and the time of departure, to reconfirm
the flight after your holidays.
After you got your luggage he will bring you to the air conditioned bus, to go to the boat or
to the diving center of SEAWOLF.
If the transfer to the boat will leave in the evening you can start your holiday with a sun bath,
swimming or just relaxing on the beach of the Diving Centre.
Cabins, salon & furnishings
Salon
To enter the salon or the cabins with dive equipment is prohibited, please don‘t wear wet swimming clothes in the salon.
Cabins
All cabins are equipped with individually controlled air conditioning. The air conditioners are not running while the tanks are filled!
Each cabin has portholes. Please make sure that they are closed during travelling.
Valuables such as computers, cameras or phones stash in the closet, so that at any water leaks this does not come to harm.
Here in Egypt there is no corresponding insurance, so there can be no refund.
Not all cabins are equipped with a hair dryer. Since they were wet, we have some hair dryer lodged by the salon service.
Sign up if you need one
Sleeping on the deck
In case you want to sleep on the deck you should bring a sleeping bag and earflaps with you.
It is not allowed to bring mattresses out of the cabin but you can use a mattress on the sun deck.
Bathrooms and toilets
Please don‘t throw toilet paper or any other sanitary rubbish into the toilet. Use the basket beside,
because the toilet can be stopped up. To fix it during the safari is not possible most of time or
you will be molest by dirt and bad smell. Besides the paper is drifting on the reefs and
disturbs the pleasure of diving.
Please use sparingly soap and shower gel because the waste water goes directly in the sea.
In some shops you can find already biodegradable products.
Smoking on the boat
There is no smoking in the salon and in the cabins fundamental. Please use the available ash-trays
and don‘t throw the stub over board.
Check in & out
Check in
Of course we need time to load the boats, to clean and do small maintenance partly.
We ask for your comprehension that at the arrival day the check in cannot be before 06:00 p.m.
and the check out 10:00 a.m. at the latest.
If you check in before 06:00 p.m. please have appreciation if the crew is still cleaning
or loading the boat.
You will stay the first night in the harbor and the boat will leave on the next morning.
Check out
In the afternoon one day before departure the boat will enter the harbor.
The luggage will be brought from the storage to prepare all your personal things very calmly.
The details for the return journey you will get from the staff of SEAWOLF – Diving Safari.
Because of organizational or technical reasons perhaps (very rare) you have to stay in a hotel
for the last night as our guest.
Food & Beverages
There are 3 meals per day served as a buffet on board.
The breakfast used to consist of bread, toast, pancakes, jam, honey, different variation of eggs, yoghurt,
nescafe and tea.
For the main meal there will be served chicken, beef or fish, as garnishing rice, noodles, potatoes
and different kinds of vegetables and salads.
For dessert we offer pudding, cakes or fruits.
During the safari there is nescafe, tea, water, Cola, Sprite and juices available free of charge.
Not included are drinks in cans and alcoholic liquors.
It is not allowed to bring own beer, but there will be enough beer and wine on board.
The catering starts with the dinner on the first day and ends with the breakfast on the last day
Language
The crew on the boat is speaking english partly, our dive guides usually speaks german and english as well.
Also our office in Hurghada speaks german and english as well.
Diving
From each diver we need an actual diving brevet, the logbook and a medical statement (maximum 1 year old).
On the boat you choose your own dive requirement.
As early riser you have the possibility for an Early Morning Dive.
After common breakfast you start to the famous drop off reefs in the Red Sea and to reefs
which are really secret.
In the afternoon there are wrecks on the order of the day as well as glamorous labyrinths,
mysterious caves and magnificent underwater gardens.
If this is not enough you can end the day in a cozy night dive.
On every SEAWOLF Boats the care on board and under water is carried out by a professional dive guide.
All of them have a know how in the Red Sea for many years and know the reefs very well.
Detailed briefings from the guide makes it possible to discover the dive sites independent with your buddy.
For diving we have aluminium tanks with DIN Valves (INT-Adapter on board) and also enough lead.
All other equipment you have to bring with you (don’t forget the weight belt).
For the suits there are dress-hanger. The BCD will be fixed on the tank during the safari.
Diver with less dives are diving in a small group – with experienced divers or the dive guide.
Brother Islands and Marine Park Tour
For the underwater national park (Brother – Islands, Daedalus, Rocky Island and Zabargad)
there are 50 logged dives required. Night dives are generally not allowed.
As well to step on to the Island Zabargad and Rocky Island is prohibited.
Start-Harbour
Safaris to Brother Islands – Hurghada or Marsa Ghaleb
Safaris to Marine-Park-Tours – Hurghada or Marsa Ghaleb
Safaris to the South-, Deep South / St. John`s Tours - Marsa Ghaleb
Safaris to the North-Tours – Hurghada
TRANSFER TIMES
from Airport Hurghada to Marsa Ghaleb about 3 hours.
From Airport Marsa Alam to Marsa Ghaleb about 10 minutes.
Internet
We offer on all our boats free internet connection.
The Internet connection is available, as long as a telephone connection exists.
• IMPORTANT: Turn off any automatic updates. Otherwise, unfortunately the weekly limit will not
Also you can buy an internet card upon arrival on the airport.
Safety & health
Safety during diving
Decompression dives are prohibited on principle and the max. dive-depth is 40 meter.
For emergency there are four 50 litre tanks with oxygen and accessories
and medic first aid equipment.
We recommend to sign a special insurance that includes the rescue, costs for Decompression
Chamber and the transportation to your home. On board you can make a deco insurance which costs 10 Euro.
We warmly recommend to obtain an insurance from Aqua Med or DAN.
• This is valid the whole year, and even covers outbound trips - not only diving accidents, but also other accidents
and illnesses are covered. In the cabin book you can find detailed information.
All SEAWOLF-Boats are equipped with the safety and rescue system ENOS.
Safety on board
In your cabin you will find life jackets, on deck there are inflatable rescue islands.
In the salon, the engine room and in all cabins there are fire-extinguisher for emergency.
Additionally all the boats have radio and telephones.
Nitrox
On all the boats of SEAWOLF – Diving Safari it‘s possible to dive Nitrox 32 with 12 liter tanks.
For Nitrox 32 you don‘t need special equipment. Nitrox analyzer is available on board.
The training for the Nitrox Basic Certificate (Level 1 + 2) can be taken on board during the holidays.
Please register in advance.
If Nitrox is not available because of technical reasons, there is no refund.
ENOS
On all our boats diving with ENOS is for free.
The ENOS-System provides 100% safety. If there is a strong current and you drift away,
just activate your ENOS-Transmitter and your position will be transferred directly to the boat via satellite.
Payment on board
It is possible to pay cash in Euro, USD or Egyptian Pounds. We don‘t accept credit cards.
Valuables
On board there is a safe. Because there is no insurance, we point out that no liability is assumed for missing valuables.
You should put your valuables and your passport in the safe. On request of our guest we will collect the
service charge and fees directly at the beginning of the safari,
so that these amounts do not have to be carried for a week with you.
Dive sites
The order of the dive sites is variable. Our captain will drive you safely, dependent on the weather, to your dive sites.
ATTENTION: The tour description is merely our suggestion. Which diving places on tour are dived is determined by many factors including the wind and weather.
Inconveniences
Should problems, defects or inconveniences occur, give this information immediately to your dive guide.
ONLY then he can help. Do not wait until the end of the safari.
At the end of the safari we will distribute a guest report. Here you can write your impressions or suggestions for our office.
Travelling to Egypt
As like in all arabic countries the hospitality has a high priority, that‘s why from all visitors is expected that
they follow and respect the rules of an arabic country.
With consideration of local morality it is not allowed to lie topless on the sun deck or walk around undressed.
Please respect the country and the religion.